Gardaland Hotel Castelnuovo del Garda, Castelnuovo del Garda

The hotel is located in a beautiful and peaceful area, very close to Gardaland, which was perfect for our family visit. The rooms were quite nice if you select one with a balcony, but we were initially placed in a room near the dog area, which wasn’t ideal. The service was quite disappointing as they seemed overwhelmed and did not address our concerns promptly. Overall, it’s a good option for families visiting Gardaland due to its great location, although the service could use some improvements.

I had a mixed experience at this hotel. The location is great if you're visiting the nearby theme park, and the amenities like the free shuttle are a definite plus. However, the rooms were a letdown compared to what was shown online, and the service was lacking. The dining options didn't meet my expectations either, which was disappointing.

I had a mixed experience at the hotel. On the plus side, the location is fantastic for visiting Gardaland and nearby cities, and the rooms are quite comfortable. However, the dining options were pricey, and the service left a lot to be desired, which was disappointing.

The hotel is conveniently located close to Gardaland Park, which was great for our family trip. The rooms were adequate, but a bit small for our needs. Service was generally good, although the payment process was quite frustrating. Dining options were somewhat limited and overpriced, which was disappointing. Overall, it was a nice stay, but not without its quirks.

My stay at the hotel had a few ups and downs. The location is really great for families wanting to visit Gardaland Park, and the pool area was an added bonus. However, the rooms were not clean, and I found the staff to be quite rude, which made my experience less enjoyable. Overall, while it has a fantastic location, the poor service and dated rooms left much to be desired.

The hotel is in a great location, really close to Gardaland amusement park, which was perfect for the kids. The rooms were generally clean and just like the pictures on the web page. However, the service left much to be desired, as some staff members were quite rude. The facilities were decent, but the parking is quite a distance from the hotel, which wasn't ideal.

The hotel has a fantastic location close to Gardaland and Garda Lake, making it perfect for family activities. However, I found the rooms to be quite dirty and not worth the high prices. The staff's rudeness was another downside during my stay. Although the dining experience had some great options, there was a lot of chaos, which made it less enjoyable.

I had a mixed experience at this hotel. The location is fantastic, especially for families wanting to visit Gardaland theme park, and the shuttle service was super convenient. However, the rooms definitely feel dated for the price, and the customer service could use a friendlier touch. Dining was decent but repetitive, which was a little disappointing. Overall, while there were some positives, there are also several areas that could really use improvement.

I had a mixed experience at the hotel. While the location near Gardaland was convenient and the pool area was nice, I found the rooms lacking basic amenities like coffee, and the service left a lot to be desired. The breakfast was underwhelming, and I was not thrilled about being charged for pool towels. Overall, I enjoyed some aspects, but I probably wouldn't return.

My stay at the hotel was enjoyable mainly because of its convenient location near Gardaland and the friendly atmosphere created by the staff. While the rooms were clean, they could have been a bit cooler, which affected my sleep quality. Additionally, the dining options were quite pricey for what was offered, and some of the breakfast experiences left much to be desired.